Course Description

Transform your career with our Management Services Officer program! In just 1 year (2 days per week), gain the skills to support middle-level management effectively. Whether it’s information handling, finance, or event planning, this course prepares you for diverse tasks in Small & Medium-sized Enterprises, private and public sectors, and government organizations.

220.2nd floor,Batticaloa Road ,Kalmunai 32300, Sri lanka

Management Services Officer (MSO) – NVQ Level 04

Overview: Embark on a transformative journey in organizational management with our Management Services Officer program at NVQ Level 04. This course is tailored for individuals aspiring to support middle-level management effectively, performing diverse tasks crucial for the smooth functioning of an organization.

Duration:

• Part-time: 1 Year (2 days per week)

Entry Pathways:

• Minimum of 06 passes in the GCE (Ordinary Level) examination, including English & Tamil subjects.
• Basic IT skills are required.

Program Contents:

1. Information and Data Handling
2. File Handling
3. Office Systems and Documentation Procedures
4. Handling Financial Matters
5. Best Practices in an Office Environment
6. Office Activities Planning
7. Event Handling
8. Customer Care
9. Communication Skills for the Workplace
10. Team Work
11. Language Literacy
12. Occupational Health and Safety Procedures

Training Methodology: Choose between:

1. Blended Learning (Online + Classroom):
   • Dynamic content with movie-quality videos and interactive segments.
   • A refreshing alternative to traditional online theory formats.
2. Instructor-led (100% Classroom):
   • Utilizes various methods: lecture, video, multimedia, discussion, textbook.
   • An effective, engaging learning experience.

Final Assessment: Before the Government NVQ exam, students may opt for a Final Assessment to practice and enhance their performance, provided by our institution.
Certification: Upon completion, students are prepared for the Government NVQ exam, leading to a Nationally and Internationally Recognized Qualification (NVQ – 04).

Career Advancement:

• Entry into basic-level management roles
• Skill enhancement for SMEs, public and private sectors
• Opportunities in government and non-government organizations